Your WordPress website tcc.group, upgraded.
Skip to main content
TCC.group
Book a Consultation

Comprehensive Regulatory Services & Solutions

Combining board-level strategic advisory, fully governed operational execution, immediate specialist talent deployment, and proprietary AI assurance across every FCA & PRA regulatory challenge.

Engagement Models

Four Integrated Ways We Deliver Compliance

Every regulated institution faces different resource constraints and scrutiny levels. We offer four calibrated engagement models that operate independently or in seamless synergy.

01

Regulatory Advisory

Board & C-Suite Counsel

Led by veteran regulatory heads and ex-FCA supervisors, our advisory team resolves high-stakes governance questions, Section 166 interventions, and target operating model redesigns.

  • FCA / PRA supervision correspondence and formal intervention navigation
  • Consumer Duty board assurance reporting and fair value pricing challenge
  • SMCR governance audits, Statement of Responsibilities & conduct risk
Enquire About Advisory →
02

Governed Managed Services

Accountable Outsourcing

We take complete operational accountability for large-scale compliance processes, delivering calibrated file reviews, customer remediation, and complaint handling under strict SLAs.

  • Multi-tier calibrated QA scoring rubrics with >98% consistency
  • Real-time executive MI dashboards tracking throughput and error rates
  • ISO 27001 accredited secure infrastructure, handling millions of consumer records
Enquire About Managed Operations →
03

Specialist Resourcing

Powered by Momenta

Access the UK's most extensive contingent pool of vetted compliance, risk, and legal professionals. From single interim heads of compliance to 300-strong remediation teams.

  • Rapid placement: Shortlists within 24–48 hours; deployments in 1–2 weeks
  • Pre-vetted against qualifications (CISI, ICA, FIA, Legal Practice)
  • Contingent workforce models that eliminate long-term overheads
Enquire About Resourcing →
04

Tech-Enabled Compliance

Powered by Recordsure

Automated conversation and document intelligence built specifically for financial services regulation. Transcribing, auditing, and evidencing 100% of customer interactions.

  • 100% call and meeting transcription with financial domain vocabulary
  • Automated rule checking for mandatory disclosures and vulnerability cues
  • Up to 80% project time reduction compared to manual file auditing
Enquire About RegTech AI →
Practice Area Expertise

Ten Core Regulatory Solutions

In-depth advisory and delivery across the most urgent scrutiny priorities of the Financial Conduct Authority and Prudential Regulation Authority.

1. Financial Crime Compliance

Comprehensive AML/CTF audits, Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) remediation, PEP alert backlog clearing, sanctions screening, and transaction monitoring alert optimisation.

2. Complaints & Claims Handling

Surge capacity to eliminate DISP 8-week backlog breaches, root-cause reduction, claims management company (CMC) challenge frameworks, and Financial Ombudsman Service (FOS) overturn defense.

3. Redress & Remediation Programmes

Actuarial loss modelling directed by Fellow actuaries (FIA), complex calculation engines for DB pensions, motor finance DCA commission, and Plevin PPI, followed by customer communications and disbursements.

4. Compliance AI & RegTech Governance

Safe AI adoption, model risk validation, algorithmic bias testing, explainability standards, and automated transcription tools that elevate file review throughput by over 500%.

5. Section 166 Skilled Person Reviews

Diagnostic readiness assessments prior to formal intervention, shadow reviews during Skilled Person investigations, and full remediation execution to fulfill FCA requirements and secure formal sign-off.

6. Consumer Duty (Principle 12)

Comprehensive support across all four outcomes: Products & Services, Price & Value, Consumer Understanding, and Consumer Support. Annual Board Report authoring, review, and challenge.

7. Suitability & Advice File Reviews

High-velocity Spotlight file checks, pre-sale and post-sale sampling across investments, pensions, and mortgages, ongoing service fee validation, and root-cause feedback loops for adviser development.

8. Regulatory Change & Transformation

Horizon scanning, impact assessments, compliance Target Operating Model (TOM) design, policy and procedure re-engineering, and structured PMO leadership across complex rulebook changes.

9. Consolidation & M&A Due Diligence

Pre-acquisition regulatory due diligence, quantification of historical contingent liabilities (e.g. DB transfers, ongoing fees), post-deal compliance harmonisation, and SMCR mapping.

10. Vulnerable Customer Frameworks

Benchmarking against FCA Guidance FG21/1, frontline staff training on vulnerability drivers (health, life events, resilience, capability), and quantitative outcomes testing for protected cohorts.

Direct Advisory Access

Ready to Address Your Regulatory Challenges?

Speak directly with a senior compliance director. We provide an initial scoping diagnostic within 4 business hours and a transparent proposal within 24 hours.

Book a Consultation Call Leeds: 0113 261 5860 Call London: 020 3772 7230