Founded in 2000 by Joanne Smith, TCC Group combines senior practitioner advisory, governed managed services, contingent resourcing, and AI assurance technology into a unified compliance powerhouse.
In standard regulatory projects, institutions conventionally procure advisory from management consultancies, contractors from recruitment agencies, and software from tech vendors. When programmes falter, vendors point fingers at each other. TCC Group eliminates this friction by integrating all three components under a single commercial and operational roof.
Over 30 years delivering intelligent regulatory consulting, Section 166 readiness, Consumer Duty assurance, and managed compliance operations. Headed by former banking executives, FCA policy advisers, and Fellow actuaries.
Pioneering conversation intelligence and NLP technology that records, transcribes, and audits 100% of spoken customer interactions and fact-find files, freeing institutions from flawed 1–5% manual sampling.
Global contingent workforce provider maintaining a proprietary database of over 40,000 vetted compliance, risk, and legal associates capable of deploying within 48 hours for acute capacity crunches.
Direct access to veteran practitioners who have led risk divisions at major banks, directed regulatory policy, and delivered landmark remediation schemes.
Over 30 years of financial compliance leadership. Founded TCC in 2000 and subsequently founded Recordsure; multiple-award-winning female entrepreneur, Innovator of the Year, and pioneer in RegTech and GRC governance.
Leads the strategic operations and technological expansion of TCC Group and Recordsure; former senior banking executive with deep experience scaling digital compliance platforms across UK institutions.
Directs machine learning architecture, speech analytics, and cloud scalability across Recordsure and group platforms, ensuring audit-grade data pipelines and enterprise information security.
Oversees IT infrastructure, cyber defense, and ISO 27001 data security compliance across high-volume institutional banking client engagements and sensitive consumer data operations.
Drives group commercial strategy, product roadmap alignment, and partnership development across institutional banking, wealth management, and insurance client accounts.
Directs TCC's consulting practice, advising executive committees on FCA supervision letters, Section 166 Skilled Person readiness, Consumer Duty board reporting, and SMCR mapping.
Fellow of the Institute and Faculty of Actuaries (FIA). Leads actuarial loss modelling, DB transfer loss calculations, equity release review mechanics, and consumer remediation analytics.
Over 25 years of financial services operations, specializing in large-scale past business reviews, multi-thousand file remediation operations, and tight SLA performance management.
Senior technical specialist covering pensions, mortgage advice standards, suitability reviews, and risk-based file checking methodologies for nationwide advice networks.
Consistent recognition by independent industry panels, client votes, and national enterprise bodies for innovation and regulatory delivery.
We hold ourselves to the same exacting governance, environmental, and social standards that we design for our regulated clients.
Signatory to the UK Business Climate Leaders campaign and active member of the SME Climate Hub. TCC is committed to achieving verified Net Zero greenhouse gas emissions across our direct operations and supply chains by 2030 under our formal Carbon Reduction Plan 2026.
Certified under ISO 27001 for Information Security Management and Cyber Essentials Plus. We are fully registered on the Financial Services Qualification System (FSQS), ensuring audit-grade security and confidential processing for banking data.
Connect directly with our advisory partners at our Leeds or London hubs to discuss your firm's compliance, resourcing, or RegTech objectives.
